Incident Overview
Correction - Some customers may have experienced an error authenticating to Site Manager. We are in the process of fully restoring the service.
Guest/User Impact
Guests should not be affected, only site administrators.
Start Date & Time
TBA
Updates
| Time | Description |
|---|---|
| 07:47 PST 8/19/2024 |
Alert received. No tickets or calls from Charter
|
| 07:57 PST 08/19/2024 |
The issue with an instance of the identity management servers was corrected and service was fully restored |
The Eleven Operations Team
Alert Acknowledgement
To acknowledge receipt of this service alert, click the link below to complete the acknowledgment process.
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